Lead UX Analyst.
Conducting both qualitative and quantitative research, usability testing, and product consulting for Mariott, Metro-CC, Sberbank, Alfa Bank, VTB, Qiwi, mos.ru, and others. Designed the portal for nalog.ru (Federal Tax Service). Created a methodology for rating the UX of mobile banking in Russia. Implemented Win8 guidelines for applications in collaboration with Microsoft.